New Digital Services in the Period of COVID-19 Pandemic in Domain of Public Administration in the Czech Republic

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F21%3A10247811" target="_blank" >RIV/61989100:27510/21:10247811 - isvavai.cz</a>
Result on the web
<a href="http://www.cssi-morava.cz/new/doc/IT2020/sbornik.pdf" target="_blank" >http://www.cssi-morava.cz/new/doc/IT2020/sbornik.pdf</a>
DOI - Digital Object Identifier
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Result language
angličtina
Original language name
New Digital Services in the Period of COVID-19 Pandemic in Domain of Public Administration in the Czech Republic
Original language description
The epidemic caused by disease COVID-19 in 2020 influenced life worldwide. Companies and private sector were closed during several weeks/months, public administration limited their own services and opening hours. Due to ongoing events, companies and public administration were forced to change the way of communication with a customer/citizen. The article focuses on the area of new digital services created during the COVID-19 epidemic for the communication of citizens as well as legal entities with public administration bodies. The aim of the article is to evaluate the possibilities provided by public administration for communication with citizens and companies, as well as to outline the weaknesses from the point of view of public administration and citizens and possible recommendations for further development of these services.
Czech name
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Czech description
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Publication year
2021
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
IT for Practice 2020 : proceedings of the 23nd International Conference on Information Technology for Practice : December 3, 2020, Ostrava, Czech Republic
ISBN
978-80-248-4473-2
ISSN
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e-ISSN
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Number of pages
8
Pages from-to
171-178
Publisher name
VŠB - Technical University of Ostrava
Place of publication
Ostrava
Event location
Ostrava
Event date
Dec 3, 2020
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
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