Transition to online psychological support – Barriers, stereotypes and challenges from the perspective of service providers
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989592%3A15210%2F25%3A73633731" target="_blank" >RIV/61989592:15210/25:73633731 - isvavai.cz</a>
Result on the web
<a href="https://bpspsychub.onlinelibrary.wiley.com/doi/10.1111/papt.70010" target="_blank" >https://bpspsychub.onlinelibrary.wiley.com/doi/10.1111/papt.70010</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.1111/papt.70010" target="_blank" >10.1111/papt.70010</a>
Alternative languages
Result language
angličtina
Original language name
Transition to online psychological support – Barriers, stereotypes and challenges from the perspective of service providers
Original language description
Objectives This qualitative study, which provides practical insights for the field, described the transition process of psychological service providers towards online care provision. We aimed to describe the process of professionals' adaptation to new methods of distant psychological care, including its main facilitating and complicating elements.Methods We used a qualitative approach, specifically evaluation design, employing reflexive thematic analyses conducted by the software ATLAS.ti. Semi-structured interviews were conducted with 51 professionals, and 14 focus groups with 44 experts. We worked with 95 experienced professionals specializing in clinical psychology, psychological counseling, and counseling those affected by domestic violence. All of them have had practical exposure to delivering care online.Results The results show that after first-hand involvement, most of the providers have moved from being cautious experimenters to being regular practitioners of online remote psychological care in cases where it is appropriate. Technical difficulties and negative stereotypes receded, with many respondents striving to provide online services for their clients' benefit. However, some negative aspects persist, including the lack of timely support from key institutions.Conclusions Logistical barriers stem from poor management and insufficient political, legislative and financial support. Ethical and legal challenges require serious attention from key system players. The question of embodiment, involving new therapeutic cues and compensating for absent ones, warrants thorough follow-up research. Bias and stereotype-related barriers, often shaped by providers' attitudes, can be addressed through targeted training and shared professional experiences.
Czech name
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Czech description
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Classification
Type
J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database
CEP classification
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OECD FORD branch
50101 - Psychology (including human - machine relations)
Result continuities
Project
<a href="/en/project/TL04000033" target="_blank" >TL04000033: Options for online psychosocial care in situations requiring limited direct social contact</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Others
Publication year
2025
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
PSYCHOLOGY AND PSYCHOTHERAPY-THEORY RESEARCH AND PRACTICE
ISSN
1476-0835
e-ISSN
2044-8341
Volume of the periodical
2025
Issue of the periodical within the volume
00
Country of publishing house
GB - UNITED KINGDOM
Number of pages
16
Pages from-to
1-16
UT code for WoS article
001558868400001
EID of the result in the Scopus database
2-s2.0-105014599908