The significance of the basic processes indicators in the quality management system
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62156489%3A43110%2F19%3A43917404" target="_blank" >RIV/62156489:43110/19:43917404 - isvavai.cz</a>
Result on the web
<a href="https://www.srac.ro/calitatea/en/arhiva/2019/QAS_Vol.20_No.170_June.2019.pdf" target="_blank" >https://www.srac.ro/calitatea/en/arhiva/2019/QAS_Vol.20_No.170_June.2019.pdf</a>
DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
The significance of the basic processes indicators in the quality management system
Original language description
Management of processes is the basic principle of a quality management system. Process access as a basic principle of quality management creates place for continuous improvement. The topic of this paper was the management of processes that bring results of process performance as important instrument for activities in improvement of quality management system. In this paper we focused on the evaluation of the basic process indicators, which should point out the functionality of the quality management system. We used two basic process indicators - functionality and efficiency. The results of research pointed to the ineffective and nonfunctional processes and the critical process was the process of communication. This result of research is the subject of improvement in the quality management system in future. Monitoring, processes evaluation is the basis for the effectiveness of the quality management system.
Czech name
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Czech description
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Classification
Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace
Others
Publication year
2019
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Quality - Access to Success
ISSN
1582-2559
e-ISSN
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Volume of the periodical
20
Issue of the periodical within the volume
170
Country of publishing house
RO - ROMANIA
Number of pages
5
Pages from-to
53-57
UT code for WoS article
000467625500009
EID of the result in the Scopus database
2-s2.0-85065516450