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The significance of the basic processes indicators in the quality management system

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62156489%3A43110%2F19%3A43917404" target="_blank" >RIV/62156489:43110/19:43917404 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.srac.ro/calitatea/en/arhiva/2019/QAS_Vol.20_No.170_June.2019.pdf" target="_blank" >https://www.srac.ro/calitatea/en/arhiva/2019/QAS_Vol.20_No.170_June.2019.pdf</a>

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    The significance of the basic processes indicators in the quality management system

  • Original language description

    Management of processes is the basic principle of a quality management system. Process access as a basic principle of quality management creates place for continuous improvement. The topic of this paper was the management of processes that bring results of process performance as important instrument for activities in improvement of quality management system. In this paper we focused on the evaluation of the basic process indicators, which should point out the functionality of the quality management system. We used two basic process indicators - functionality and efficiency. The results of research pointed to the ineffective and nonfunctional processes and the critical process was the process of communication. This result of research is the subject of improvement in the quality management system in future. Monitoring, processes evaluation is the basis for the effectiveness of the quality management system.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2019

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Quality - Access to Success

  • ISSN

    1582-2559

  • e-ISSN

  • Volume of the periodical

    20

  • Issue of the periodical within the volume

    170

  • Country of publishing house

    RO - ROMANIA

  • Number of pages

    5

  • Pages from-to

    53-57

  • UT code for WoS article

    000467625500009

  • EID of the result in the Scopus database

    2-s2.0-85065516450