COVID-19's Impact on Fintech Adoption: Behavioral Intention to Use the Financial Portal
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62690094%3A18450%2F22%3A50019577" target="_blank" >RIV/62690094:18450/22:50019577 - isvavai.cz</a>
Result on the web
<a href="https://www.mdpi.com/1911-8074/15/10/428" target="_blank" >https://www.mdpi.com/1911-8074/15/10/428</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.3390/jrfm15100428" target="_blank" >10.3390/jrfm15100428</a>
Alternative languages
Result language
angličtina
Original language name
COVID-19's Impact on Fintech Adoption: Behavioral Intention to Use the Financial Portal
Original language description
As Fintech has grown exponentially in recent years, several researchers have examined how information technology is applied in the financial services sector, with a focus on the extended practice of its application. However, fewer studies have investigated the factors influencing the acceptance of Fintech services. In order to examine how consumers adopt Fintech services, this research presents an enhanced technology acceptance model (TAM) that integrates perceived usefulness, perceived ease of use, user innovativeness, and trust as factors of attitude towards using Fintech platforms and behavioral intention to use Fintech platforms. The questionnaires were sent to 867 of Portal MyAzZahra's customers, and 273 complete questionnaires were received. The data were then analyzed to comprehend whether the proposed hypotheses were accepted or rejected. The findings depict that consumers' trust, perceived ease of use, and customer innovation in Fintech services substantially impact the attitude towards adoption and behavioral intention to use the Fintech online platform. However, perceived usefulness does not significantly influence the attitude towards adoption and the behavioral intention to use the online loan aggregator. By integrating these factors into Fintech services with TAM, this study adds to the literature on adopting Fintech services by offering a more holistic perspective of the factors affecting consumers' attitudes.
Czech name
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Czech description
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Classification
Type
J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2022
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
JOURNAL OF RISK AND FINANCIAL MANAGEMENT
ISSN
1911-8066
e-ISSN
1911-8074
Volume of the periodical
15
Issue of the periodical within the volume
10
Country of publishing house
CH - SWITZERLAND
Number of pages
18
Pages from-to
"Article Number: 428"
UT code for WoS article
000875158500001
EID of the result in the Scopus database
2-s2.0-85140582463