Logistic Costs of Quality and their Impact on Degree of Operaton Level

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F68407700%3A21260%2F14%3A00222703" target="_blank" >RIV/68407700:21260/14:00222703 - isvavai.cz</a>
Result on the web
<a href="http://www.cesmaa.eu/journals/jaes/files/JAES_2014_Fall.pdf" target="_blank" >http://www.cesmaa.eu/journals/jaes/files/JAES_2014_Fall.pdf</a>
DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Logistic Costs of Quality and their Impact on Degree of Operaton Level
Original language description
The development of logistics increasingly emphasizes its relationship with quality management. This follows from a broader definition of quality, which affects every area of the company. Logistics by its association with the elements influencing on the satisfaction of customer needs plays a very important role in customer service. Therefore, given the fact that the issue of quality has a wide range of impacts on the logistics, quality must be considered as one of the most important determinants of the efficiency of logistics systems, and the development of logistics enterprises. Therefore, departments connected with logistics are generating costs of quality. The article presents the relationship between the cost of quality and logistics costs. New division of logistics costs of quality shows the impact of these costs on EBIT (Earnings Before deducting Interest and Taxes) and them influence on operation risk, which is measured by DOL (Degree of Operating Leverage).
Czech name
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Czech description
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Type
J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)
CEP classification
AH - Economics
OECD FORD branch
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Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year
2014
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

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