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The Role of Human Factor in Business Process Management Projects

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F14%3A43872201" target="_blank" >RIV/70883521:28120/14:43872201 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    The Role of Human Factor in Business Process Management Projects

  • Original language description

    Business Process Management (BPM) is an approach that today is becoming more popular and gets increasingly implemented in more and more companies. The benefits of using BPM, we can identify improving organizational productivity and responsiveness, cost reduction, acceleration cycle times, improving relations with external customers and obtaining new orders. Projects of Business Process Management such as process modelling or reengineering require vast organisational changes. These changes are supportedby detailed methodology and various software applications. But there is also an important factor which is often put away but which is of the highest importance. By this factor we mean people. There are many risks connected with human factor in BPM projects. They can be divided into two categories. In the first category there are risks connected with change management. There are always people who are not supportive about a project. Cynic and negative people, who reject the change, people

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

    <a href="/en/project/EE2.4.31.0096" target="_blank" >EE2.4.31.0096: Building partnerships and strengthening cooperation in the field of lean manufacturing and services, innovations and industrial engineering with the emphasis on the competitiveness of the Czech Republic</a><br>

  • Continuities

    P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Others

  • Publication year

    2014

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    Proceedings of the the 6th European Conference on Intellectual Capital 2014

  • ISBN

    978-1-909507-20-3

  • ISSN

    2049-0933

  • e-ISSN

  • Number of pages

    9

  • Pages from-to

    264-272

  • Publisher name

    Academic Conferences and Publishing International Limited

  • Place of publication

    Sonning Common

  • Event location

    Trnava

  • Event date

    Apr 10, 2014

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article