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Managing the costs of quality in a Czech manufacturing company

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F17%3A63517279" target="_blank" >RIV/70883521:28120/17:63517279 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Managing the costs of quality in a Czech manufacturing company

  • Original language description

    One approach to increasing the quality of products and services in companies is the application of a management system of quality costs. This tool is applied to improve the economic results in the company and is considered also as a tool that identifies key areas where the company should direct investment into quality improvement programs. The following article focuses on markets for optical equipment, using action research. The chosen Czech company&apos;s management approach included the implementation of cost management, with the aim of reducting costs of prevention and costs of appraisal and failure. This approach is known as the PAF model. The implementation of the PAF model revealed the true cost structure of quality costs and their real evaluations over time, in this case the period of 2010 - 2014; it also identified key areas for improvement.The greatest potential for improvement was hidden in a category of internal failure costs. In this category the annual costs amount to an average of 7,174 % of sales during the period. In the last part of the article, the costs of quality were analyzed against the sales of company (including material losses). Ultimately, the hypotheses in sections 4.3.1 and 4.3.2 were validated and based on these analyses the current state of the process was assessed and recommendations to streamline were presented.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2017

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Scientific Papers of the University of Pardubice. Series D. Faculty of Economics and Administration

  • ISSN

    1211-555X

  • e-ISSN

  • Volume of the periodical

    24

  • Issue of the periodical within the volume

    41

  • Country of publishing house

    CZ - CZECH REPUBLIC

  • Number of pages

    13

  • Pages from-to

    6-18

  • UT code for WoS article

  • EID of the result in the Scopus database

    2-s2.0-85038366307