Managing the costs of quality in a Czech manufacturing company
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F17%3A63517279" target="_blank" >RIV/70883521:28120/17:63517279 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
Managing the costs of quality in a Czech manufacturing company
Original language description
One approach to increasing the quality of products and services in companies is the application of a management system of quality costs. This tool is applied to improve the economic results in the company and is considered also as a tool that identifies key areas where the company should direct investment into quality improvement programs. The following article focuses on markets for optical equipment, using action research. The chosen Czech company's management approach included the implementation of cost management, with the aim of reducting costs of prevention and costs of appraisal and failure. This approach is known as the PAF model. The implementation of the PAF model revealed the true cost structure of quality costs and their real evaluations over time, in this case the period of 2010 - 2014; it also identified key areas for improvement.The greatest potential for improvement was hidden in a category of internal failure costs. In this category the annual costs amount to an average of 7,174 % of sales during the period. In the last part of the article, the costs of quality were analyzed against the sales of company (including material losses). Ultimately, the hypotheses in sections 4.3.1 and 4.3.2 were validated and based on these analyses the current state of the process was assessed and recommendations to streamline were presented.
Czech name
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Czech description
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Classification
Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2017
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Scientific Papers of the University of Pardubice. Series D. Faculty of Economics and Administration
ISSN
1211-555X
e-ISSN
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Volume of the periodical
24
Issue of the periodical within the volume
41
Country of publishing house
CZ - CZECH REPUBLIC
Number of pages
13
Pages from-to
6-18
UT code for WoS article
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EID of the result in the Scopus database
2-s2.0-85038366307