SUPPLIER-RELATIONSHIP MANAGEMENT, COMPETITIVE ADVANTAGE AND FIRM PERFORMANCE IN THE SERVICE INDUSTRY: A CONCEPTUAL STUDY

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F19%3A63524038" target="_blank" >RIV/70883521:28120/19:63524038 - isvavai.cz</a>
Result on the web
—
DOI - Digital Object Identifier
—

Result language
angličtina
Original language name
SUPPLIER-RELATIONSHIP MANAGEMENT, COMPETITIVE ADVANTAGE AND FIRM PERFORMANCE IN THE SERVICE INDUSTRY: A CONCEPTUAL STUDY
Original language description
This conceptual paper sought to study the relationship among supplier relationship management, competitive advantage and firm performance. The study reviewed literature related to these three variables. Several databases concerning the fields were used to acquire relevant literature on the topic. Methods to conduct future research were also highlighted. The literature reviewed discovered supplier relationship management had a relationship with firm performance although not quite significant but had a stronger influence on competitive advantage. However, competitive advantage appeared most influential as it had a direct relationship with firm performance. Conclusions drawn from the literature are that hotels can improve their performance and survival by having a competitive edge over their competitors. And to achieve this competitive advantage, hotels need to have a collaborative relationship with their suppliers. This conceptual paper ends with recommendations for future research to test whether these variables have any empirical relationships, especially in the hospitality sector.
Czech name
—
Czech description
—

Publication year
2019
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
DOKBAT 2019 - 15th International Bata Conference for Ph.D. Students and Young Researchers
ISBN
978-80-7454-893-2
ISSN
—
e-ISSN
—
Number of pages
10
Pages from-to
40- 49
Publisher name
Fakulta managementu a ekonomiky, UTB ve Zlíně
Place of publication
Zlín
Event location
Zlín
Event date
Nov 6, 2019
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
—

Similar results(10)