Electronic payment system use: a mediator and a predictor of financial satisfaction

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F20%3A63525236" target="_blank" >RIV/70883521:28120/20:63525236 - isvavai.cz</a>
Result on the web
<a href="https://businessperspectives.org/journals/investment-management-and-financial-innovations/issue-360/electronic-payment-system-use-a-mediator-and-a-predictor-of-financial-satisfaction" target="_blank" >https://businessperspectives.org/journals/investment-management-and-financial-innovations/issue-360/electronic-payment-system-use-a-mediator-and-a-predictor-of-financial-satisfaction</a>
DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Electronic payment system use: a mediator and a predictor of financial satisfaction
Original language description
This study investigates the direct and indirect effects of financial capability, financial advice, financial anxiety, and the use of an electronic payment system (EPS) on financial satisfaction. In the current era of digitalization and financial innovations, it seems quite unlikely that an individual remains unaffected by its use. The research was conducted in northern India on individual level using a partial least square structural equation modeling statistical technique to analyze responses collected from a close-ended questionnaire using a 5-point Likert scale. The results show that financial capability, financial advice, financial anxiety, and EPS usage have a direct positive effect on an individual’s financial satisfaction. EPS usage plays a significant mediating role, as all the financial constructs depict a positive effect on financial satisfaction via EPS use. These findings contribute to the literature by offering an understanding of the determinants of financial satisfaction in the context of a low-income developing country, as well as the vital role of using EPS in an individual’s financial satisfaction in today’s digitally driven era. The results of this study could be a useful factor for policymakers and digital service providers for implementation and control.
Czech name
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Czech description
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Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
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OECD FORD branch
50202 - Applied Economics, Econometrics

Publication year
2020
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

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