Revisiting Consumers’ Intention to Use Peer-to-peer Accommodation Services: The Role of Positive Emotional Response from COVID-19 Crisis Response Communication
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F22%3A63551098" target="_blank" >RIV/70883521:28120/22:63551098 - isvavai.cz</a>
Result on the web
<a href="https://www.tandfonline.com/doi/full/10.1080/1528008X.2022.2135059" target="_blank" >https://www.tandfonline.com/doi/full/10.1080/1528008X.2022.2135059</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.1080/1528008X.2022.2135059" target="_blank" >10.1080/1528008X.2022.2135059</a>
Alternative languages
Result language
angličtina
Original language name
Revisiting Consumers’ Intention to Use Peer-to-peer Accommodation Services: The Role of Positive Emotional Response from COVID-19 Crisis Response Communication
Original language description
The study revisits the predictors of consumers’ intentions to use peer-to-peer accommodation (P2PA) services and accents the impact of positive emotional responses from COVID-19 crisis response communication efforts adopted by P2PA service providers. An online scenario-based survey was carried out among 265 consumers from the Philippines. The results of the analysis reveal that peer-to-peer accommodation usage intentions remain driven by perceived economic benefits, environmental benefits, and trust while dismissing the desire for social interaction. Emotions elicited from crisis response communication affect consumer psychology and behavior; hence, service providers should aptly communicate crisis response efforts along the route to crisis recovery.
Czech name
—
Czech description
—
Classification
Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
—
OECD FORD branch
50201 - Economic Theory
Result continuities
Project
—
Continuities
S - Specificky vyzkum na vysokych skolach<br>I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace
Others
Publication year
2022
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Journal of Quality Assurance in Hospitality & Tourism
ISSN
1528-008X
e-ISSN
1528-0098
Volume of the periodical
neuveden
Issue of the periodical within the volume
neuvedeno
Country of publishing house
GB - UNITED KINGDOM
Number of pages
25
Pages from-to
nestrankovano
UT code for WoS article
000869213300001
EID of the result in the Scopus database
2-s2.0-85139960700