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Deficit of digital orientation among service-based firms in an emerging economy: a resource-based view

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F22%3A63554478" target="_blank" >RIV/70883521:28120/22:63554478 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.tandfonline.com/doi/full/10.1080/23311975.2022.2152891" target="_blank" >https://www.tandfonline.com/doi/full/10.1080/23311975.2022.2152891</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.1080/23311975.2022.2152891" target="_blank" >10.1080/23311975.2022.2152891</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    Deficit of digital orientation among service-based firms in an emerging economy: a resource-based view

  • Original language description

    Digital technologies are essential tools that Service-based firms can integrate into their business to transform their operations. However, in the emerging countries&apos; perspective, research on the application of digital orientation among Service-based firms is less researched. This poses questions to scholars why the adoption of digital orientation is quite low among developing economies. The purpose of this article is to examine the impediments to digital orientation among Service-based firms in emerging and developing countries. Inspired by a resource-based view, a survey using a structured questionnaire was administered to 466 respondents (management and employees) of Service-based firms via a convenience sampling method in Ghana. Findings revealed that the knowledge gap, cost burden, and upgrading of technology positively and significantly create the gap in digital orientation among Service-based firms. The authors admonished that Service-based firms should orient on the use of digital technologies through appropriate training programs to enhance its adoption. The study again recommends practitioners of Service-based firms cultivate the habit of investing in human and technical capacities to optimize the benefits of the evolution of digital technologies. Limitations and future research directions are discussed.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database

  • CEP classification

  • OECD FORD branch

    50201 - Economic Theory

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2022

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Cogent Business and Management

  • ISSN

    2331-1975

  • e-ISSN

  • Volume of the periodical

    10

  • Issue of the periodical within the volume

    1

  • Country of publishing house

    GB - UNITED KINGDOM

  • Number of pages

    17

  • Pages from-to

    1-17

  • UT code for WoS article

    000919332900001

  • EID of the result in the Scopus database

    2-s2.0-85148456643