INTELLECTUAL MODEL FOR ANALYZING AND MANAGING PATIENT TRUST IN MEDICAL STAFF OF PRIMARY HEALTHCARE INSTITUTIONS

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F24%3A63583698" target="_blank" >RIV/70883521:28120/24:63583698 - isvavai.cz</a>

Result on the web

<a href="https://pjms.zim.pcz.pl/article/549233/en" target="_blank" >https://pjms.zim.pcz.pl/article/549233/en</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.17512/pjms.2024.30.1.06" target="_blank" >10.17512/pjms.2024.30.1.06</a>

Result language

angličtina

Original language name

INTELLECTUAL MODEL FOR ANALYZING AND MANAGING PATIENT TRUST IN MEDICAL STAFF OF PRIMARY HEALTHCARE INSTITUTIONS

Original language description

In the work, research was conducted on the development of an intellectual analysis model for determining the level of trust of patients in the medical staff of a primary medicine institution, for effective strategy and management on the example of the countries of the Visegrad Group (Czech Republic, Hungary, Poland, Slovakia). The research uses modern knowledge collection and presentation methods, applied in fuzzy set theory, system analysis, and expert evaluation. The main value of the model lies in the fact that it examines the question of evaluating the effectiveness of the management of primary medicine medical institutions, taking into account the level of trust of patients in the medical staff. The model provides an opportunity to comprehensively analyze the region and develop recommendations for state authorities to create strategies for improving the quality of medical medicine in outpatient facilities. At the level of primary medicine institutions, managers should develop strategies to create conditions in which patients&apos; trust in medical personnel will grow. The developed model was verified and tested on real data of primary medicine patients in the countries of the Visegrad Group. An example of evaluation on fragments of data in four regions is illustrated.

Czech name

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Czech description

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Type

J_SC - Article in a specialist periodical, which is included in the SCOPUS database

CEP classification

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OECD FORD branch

50201 - Economic Theory

Project

—

Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2024

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Polish Journal of Management Studies

ISSN

2081-7452

e-ISSN

—

Volume of the periodical

30

Issue of the periodical within the volume

1

Country of publishing house

PL - POLAND

Number of pages

18

Pages from-to

"98 "- 115

UT code for WoS article

001410206000006

EID of the result in the Scopus database

2-s2.0-85216454208