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Off-line vs. On-line Evaluation of Recommender Systems in Small E-commerce

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216208%3A11320%2F20%3A10416944" target="_blank" >RIV/00216208:11320/20:10416944 - isvavai.cz</a>

  • Result on the web

    <a href="https://doi.org/10.1145/3372923.3404781" target="_blank" >https://doi.org/10.1145/3372923.3404781</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.1145/3372923.3404781" target="_blank" >10.1145/3372923.3404781</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    Off-line vs. On-line Evaluation of Recommender Systems in Small E-commerce

  • Original language description

    In this paper, we present our work towards comparing on-line and off-line evaluation metrics in the context of small e-commerce recommender systems. Recommending on small e-commerce enterprises is rather challenging due to the lower volume of interactions and low user loyalty, rarely extending beyond a single session. On the other hand, we usually have to deal with lower volumes of objects, which are easier to discover by users through various browsing/searching GUIs. The main goal of this paper is to determine applicability of off-line evaluation metrics in learning true usability of recommender systems (evaluated on-line in A/B testing). In total 800 variants of recommenders were evaluated off-line w.r.t. 18 metrics covering rating-based, ranking-based, novelty and diversity evaluation. The off-line results were afterwards compared with on-line evaluation of 12 selected recommender variants and based on the results, we tried to learn and utilize an off-line to on-line results prediction model. Off-line results shown a great variance in performance w.r.t. different metrics with the Pareto front covering 64% of the approaches. Furthermore, we observed that on-line results are considerably affected by the seniority of users. On-line metrics correlates positively with ranking-based metrics (AUC, MRR, nDCG) for novice users, while too high values of novelty had a negative impact on the on-line results for them.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Result continuities

  • Project

    <a href="/en/project/GJ19-22071Y" target="_blank" >GJ19-22071Y: Flexible models for known-item search in large video collections</a><br>

  • Continuities

    P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Others

  • Publication year

    2020

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    Proceedings of the 31st ACM Conference on Hypertext and Social Media

  • ISBN

    978-1-4503-7098-1

  • ISSN

  • e-ISSN

  • Number of pages

    10

  • Pages from-to

    291-300

  • Publisher name

    ACM

  • Place of publication

    New York, USA

  • Event location

    Virtual Event, USA

  • Event date

    Jul 13, 2020

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article