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Service quality in sport: A case study of golf resorts in the Liberec region

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216208%3A11510%2F18%3A10387252" target="_blank" >RIV/00216208:11510/18:10387252 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Service quality in sport: A case study of golf resorts in the Liberec region

  • Original language description

    The aim of this paper is to assess the level of customer satisfaction with golf resorts in the Liberec regions. Customer satisfaction was surveyed using standardized questionnaire adjusted to Czech conditions and base on the SERVQUAL model. This method identifies gaps between customer expectations and perceived quality of golf courses.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>ost</sub> - Miscellaneous article in a specialist periodical

  • CEP classification

  • OECD FORD branch

    30306 - Sport and fitness sciences

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2018

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Acta Universitatis Carolinae. Kinanthropologica

  • ISSN

    1212-1428

  • e-ISSN

  • Volume of the periodical

    54

  • Issue of the periodical within the volume

    2

  • Country of publishing house

    CZ - CZECH REPUBLIC

  • Number of pages

    12

  • Pages from-to

    137-148

  • UT code for WoS article

  • EID of the result in the Scopus database