Association between Quality Management and Financial Performance

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F13%3A00071939" target="_blank" >RIV/00216224:14560/13:00071939 - isvavai.cz</a>

Result on the web

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DOI - Digital Object Identifier

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Result language

angličtina

Original language name

Association between Quality Management and Financial Performance

Original language description

This paper deals with quality management using ISO 9001 certificate and other similar certificates and with Costs of Quality. Numerous studies claim that quality management increases a company?s performance, mainly measured by operational indicators. Thepaper aims to find out if there is also a relationship between implementing these tools in a company and higher financial results. An analysis was carried out on a sample of 548 medium-sized and large companies based in the Czech Republic, by way of anextensive questionnaire survey. Financial performance was measured by means of the return on assets indicator between the years 2005-2011. The findings proved that ISO 9001 and other certificates are quite widespread. Costs of Quality, however, are of little interest to companies. Better financial performance in companies which aim at quality management has not been confirmed.

Czech name

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Czech description

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Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

AE - Management, administration and clerical work

OECD FORD branch

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Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2013

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Acta Universitatis Bohemiae Meridionales

ISSN

1212-3285

e-ISSN

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Volume of the periodical

16

Issue of the periodical within the volume

2

Country of publishing house

CZ - CZECH REPUBLIC

Number of pages

10

Pages from-to

139-148

UT code for WoS article

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EID of the result in the Scopus database

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