Managing Quality in Industrial Companies: The Empirical Study of Quality Management Systems in the Czech Republic

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F21%3A63525641" target="_blank" >RIV/70883521:28120/21:63525641 - isvavai.cz</a>

Result on the web

<a href="https://aseestant.ceon.rs/index.php/sjm/article/view/24507/17809" target="_blank" >https://aseestant.ceon.rs/index.php/sjm/article/view/24507/17809</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.5937/sjm16-24507" target="_blank" >10.5937/sjm16-24507</a>

Result language

angličtina

Original language name

Managing Quality in Industrial Companies: The Empirical Study of Quality Management Systems in the Czech Republic

Original language description

Since monitoring, managing, sustaining and improving the quality are is so important to the competitiveness of the company, it is advisable to use a variety of Quality Management tools (QMTs) and techniques, in addition to comprehensive Quality Management Systems (QMSs). The main aim of this research study is to explore the connection between Quality Management System (QMS) and selected Quality Management tools (QMTs) in industrial companies in the Czech Republic. This study summarizes the results of the online questionnaire survey between April 2017 and July 2017. The final sample consisted of answers from 200 companies. It has been found that 46% of surveyed companies monitor and evaluate quality of their business processes. Furthermore, it has been found that 59% of surveyed companies are ISO 9001 certified. Larger companies tend to monitor and evaluate quality of their business processes and to have ISO 9001 certification. The relationships between the use of Quality Management tools (QMTs), monitoring and quality assessment of business processes (MQABP) and ISO 9001 certification have been found based on the Pearson&apos;s Chi-square Test of Independence, the Fisher&apos;s Exact Test of Independence and the Column Proportions Z-Test.

Czech name

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Czech description

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Type

J_SC - Article in a specialist periodical, which is included in the SCOPUS database

CEP classification

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OECD FORD branch

50204 - Business and management

Project

—

Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2021

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Serbian Journal of Management

ISSN

1452-4864

e-ISSN

—

Volume of the periodical

16

Issue of the periodical within the volume

1

Country of publishing house

RS - THE REPUBLIC OF SERBIA

Number of pages

16

Pages from-to

251-266

UT code for WoS article

000659106500015

EID of the result in the Scopus database

2-s2.0-85108894555