Evaluation of the Use of Mediation to Resolve Disputes in Financial Services in the Czech Republic

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F14%3A00076801" target="_blank" >RIV/00216224:14560/14:00076801 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Evaluation of the Use of Mediation to Resolve Disputes in Financial Services in the Czech Republic
Original language description
The aim of this paper is to present the results of an analysis of contract enforceability and suitable methods of resolving disputes in the Czech Republic both in general terms and also focusing on the area of financial services. From this point of view,the main reasons of the low efficiency of dispute resolution from agreements are considered. In the Czech Republic most often a dispute resolution in court proceedings is used. In comparison with other countries, alternative dispute resolutions have been used rarely. In financial services, consumers can use the Financial Arbiter of the Czech Republic, which is competent to decide disputes in a wide range of financial services. In addition, arbitration, conciliation and mediation may be taken into consideration. Attention is focused on the criteria specification to express efficiency and consumer preferences in decision how to resolve a dispute.
Czech name
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Czech description
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Publication year
2014
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
European Financial Systems 2014. Proceedings of the 11th International Scientific Conference
ISBN
9788021071537
ISSN
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e-ISSN
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Number of pages
9
Pages from-to
524-532
Publisher name
Masaryk University
Place of publication
Brno
Event location
Lednice
Event date
Jan 1, 2014
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
000350701500070

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