Artificial intelligence in e-commerce: a business process analysis
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F21%3A00121157" target="_blank" >RIV/00216224:14560/21:00121157 - isvavai.cz</a>
Result on the web
<a href="https://www.taylorfrancis.com/chapters/edit/10.1201/9781003095910-2/artificial-intelligence-commerce-prateek-kalia" target="_blank" >https://www.taylorfrancis.com/chapters/edit/10.1201/9781003095910-2/artificial-intelligence-commerce-prateek-kalia</a>
DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
Artificial intelligence in e-commerce: a business process analysis
Original language description
New internet-based technologies have changed the way business enterprises handle marketing, discovery, transaction processing, and product and customer service processes. One of such significant technology is artificial intelligence (AI) which has partially or completely substituted humans for performance of tasks. In technology driven industry such as e-commerce the applications of AI are immense. To explicate the impact of AI as a technological phenomenon on the companies engaged in e-commerce, this chapter will detail the role of AI under each e- commerce business process like market research, market stimulation, terms negotiation, order selection and priority, order receipt, order billing/payment management, order scheduling/ fulfillment delivery and customer service and support.
Czech name
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Czech description
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Classification
Type
C - Chapter in a specialist book
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace
Others
Publication year
2021
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Book/collection name
Artificial Intelligence: Fundamentals and Applications
ISBN
9780367559700
Number of pages of the result
11
Pages from-to
9-19
Number of pages of the book
272
Publisher name
CRC Press, Taylor & Francis Group
Place of publication
Florida, United States
UT code for WoS chapter
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