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Artificial intelligence in e-commerce: a business process analysis

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F21%3A00121157" target="_blank" >RIV/00216224:14560/21:00121157 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.taylorfrancis.com/chapters/edit/10.1201/9781003095910-2/artificial-intelligence-commerce-prateek-kalia" target="_blank" >https://www.taylorfrancis.com/chapters/edit/10.1201/9781003095910-2/artificial-intelligence-commerce-prateek-kalia</a>

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Artificial intelligence in e-commerce: a business process analysis

  • Original language description

    New internet-based technologies have changed the way business enterprises handle marketing, discovery, transaction processing, and product and customer service processes. One of such significant technology is artificial intelligence (AI) which has partially or completely substituted humans for performance of tasks. In technology driven industry such as e-commerce the applications of AI are immense. To explicate the impact of AI as a technological phenomenon on the companies engaged in e-commerce, this chapter will detail the role of AI under each e- commerce business process like market research, market stimulation, terms negotiation, order selection and priority, order receipt, order billing/payment management, order scheduling/ fulfillment delivery and customer service and support.

  • Czech name

  • Czech description

Classification

  • Type

    C - Chapter in a specialist book

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2021

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Book/collection name

    Artificial Intelligence: Fundamentals and Applications

  • ISBN

    9780367559700

  • Number of pages of the result

    11

  • Pages from-to

    9-19

  • Number of pages of the book

    272

  • Publisher name

    CRC Press, Taylor & Francis Group

  • Place of publication

    Florida, United States

  • UT code for WoS chapter