Evaluation of Supplier Performance from the Perspective of Customers by their Attitudes
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25310%2F14%3A39898184" target="_blank" >RIV/00216275:25310/14:39898184 - isvavai.cz</a>
Result on the web
<a href="http://dx.doi.org/10.4028/www.scientific.net/AMM.708.39" target="_blank" >http://dx.doi.org/10.4028/www.scientific.net/AMM.708.39</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.4028/www.scientific.net/AMM.708.39" target="_blank" >10.4028/www.scientific.net/AMM.708.39</a>
Alternative languages
Result language
angličtina
Original language name
Evaluation of Supplier Performance from the Perspective of Customers by their Attitudes
Original language description
Current approaches to supplier evaluation from the perspective of customers mainly consist in the evaluation of the perceived quality of parameters of supply and services of each supplier. So far, less attention in the evaluation of suppliers from the perspective of customers has been paid to the consequences of delivering value to customers, namely to the impact of the value delivered to customers on the attitudes of individual customers, their purchase intentions and their future purchase behavior. The article presents the basic features of the methodology of supplier evaluation focused on stages of customer readiness for future purchases from suppliers and results of primary research into this evaluation among purchasers of selected products determined for production consumption.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
AE - Management, administration and clerical work
OECD FORD branch
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Result continuities
Project
<a href="/en/project/GAP403%2F12%2F1279" target="_blank" >GAP403/12/1279: Tools for strengthening the long-term relationships with customers based on integration and cooperation of value network subjects</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Others
Publication year
2014
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
Logistics Development
ISBN
978-3-03835-347-8
ISSN
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e-ISSN
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Number of pages
8
Pages from-to
39-46
Publisher name
Trans Tech Publications
Place of publication
Zürich - Uetikon
Event location
Podbanské
Event date
Sep 23, 2014
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
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