SUPPLIER RELATIONSHIP MANAGEMENT AS A TOOL FOR STRENGTHENING PARTNERSHIPS IN SUPPLY CHAIN

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25310%2F16%3A39901489" target="_blank" >RIV/00216275:25310/16:39901489 - isvavai.cz</a>

Result on the web

<a href="http://dx.doi.org/10.5593/SGEMSOCIAL2016/B23/S07.132" target="_blank" >http://dx.doi.org/10.5593/SGEMSOCIAL2016/B23/S07.132</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.5593/SGEMSOCIAL2016/B23/S07.132" target="_blank" >10.5593/SGEMSOCIAL2016/B23/S07.132</a>

Result language

angličtina

Original language name

SUPPLIER RELATIONSHIP MANAGEMENT AS A TOOL FOR STRENGTHENING PARTNERSHIPS IN SUPPLY CHAIN

Original language description

If the company wants to reach the final, synergic effect in relation to their customers, it must also build relationships with its suppliers. They must become its partners. Therefore, it is necessary to build a relationship with them based on partnership. This requires a change in the company's approach to its suppliers and the deployment of appropriate tools for the development of mutual relations. Therefore, the ways to manage relationships with suppliers and possibilities of development thereof became a subject of the primary qualitative research. The research was conducted in early 2016 in a company that is engaged in the production of nonwovens. The primary respondent was the head of the purchasing department. The aim was to find out how the company establishes relationships with its suppliers, how it evaluates and segments them and what tools it uses to develop the relationship and how. The results of the research were processed by content analysis. The research results show that the company segments its suppliers according to their importance and 38 of them are suppliers of the key segment. It cooperates with suppliers in several areas, especially in logistics, but also in research and development, quality management and financial management. The research has shown that the company assists its suppliers in improving their own service. Also, it is engaged in joint activities that improve the relationship, and initiatively helps in particular the key suppliers to solve their problems. This paper presents results of the primary research, evaluates them and suggests what joint activities may best contribute to improving the mutual relationship built on a partnership basis. The article contributes to the development of scientific knowledge in the area of Supplier Relationship Management and can also help managers in the corporate practice in the management of purchasing operations.

Czech name

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Czech description

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Type

D - Article in proceedings

CEP classification

AE - Management, administration and clerical work

OECD FORD branch

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Project

—

Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2016

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

SGEM 2016 : Political Sciences, Law, Finance, Economics and Tourism Conference Proceedings. Book 2. Vol. 3

ISBN

978-619-7105-74-2

ISSN

2367-5659

e-ISSN

—

Number of pages

8

Pages from-to

"1051 ? 1058"

Publisher name

STEF92 Technology Ltd.

Place of publication

Sofie

Event location

Albena

Event date

Aug 22, 2016

Type of event by nationality

EUR - Evropská akce

UT code for WoS article

000395727000132