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Price as a factor strengthening the relationships - comparison of supplier's and customer's points of view

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25310%2F14%3A39898005" target="_blank" >RIV/00216275:25310/14:39898005 - isvavai.cz</a>

  • Result on the web

    <a href="http://dx.doi.org/10.5593/sgemsocial2014B22" target="_blank" >http://dx.doi.org/10.5593/sgemsocial2014B22</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.5593/sgemsocial2014B22" target="_blank" >10.5593/sgemsocial2014B22</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    Price as a factor strengthening the relationships - comparison of supplier's and customer's points of view

  • Original language description

    Solvent, repeatedly buying customers guarantee a long-term stability and prosperity of companies in a turbulent market environment. A characteristic feature of the present relationships between business partners is therefore an effort to build and strengthen mutual relationships. They can be strengthened by any aspect of the offer and mutual contacts that increases the customer-perceived value. It is therefore extremely valuable for the supplier to know which supply parameters and other factors are important to customers and how they are assessed in these areas. As a matter of fact, opinions of managers of supply businesses on the benefits of the supply elements may differ significantly from their importance as perceived by customers. Therefore, a research was conducted aimed at evaluating the importance and the actual level of each element of the supply, services and other tools for strengthening customer relationships from the perspective of managers of supplier enterprises. Thereaft

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

    <a href="/en/project/GAP403%2F12%2F1279" target="_blank" >GAP403/12/1279: Tools for strengthening the long-term relationships with customers based on integration and cooperation of value network subjects</a><br>

  • Continuities

    P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Others

  • Publication year

    2014

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    SGEM Conference on Political Sciences, Law, Finance, Economics and Tourism, Conference proceedings, Volume II, "Finance"

  • ISBN

    978-619-7105-26-1

  • ISSN

  • e-ISSN

  • Number of pages

    9

  • Pages from-to

    583-591

  • Publisher name

    SGEM

  • Place of publication

    Sofia

  • Event location

    Albena

  • Event date

    Sep 3, 2014

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article