Evaluation of User Interface Usability of Public Administration Webpages by Models

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F16%3A39900724" target="_blank" >RIV/00216275:25410/16:39900724 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Evaluation of User Interface Usability of Public Administration Webpages by Models
Original language description
This article presents a not well-known way of usability evaluation and it focuses on user interface evaluation using models. It is another method of evaluating, apart from user and the expert evaluation. This article presents a short review of the existing models and it is focused on usability evaluation. There are seven basic models. Some of them are demanding because of their time requirements; other because of their knowledge demands; or there is a combination of both factors. Based on the models review and comparison, one model was chosen for a statutory cities websites evaluation. Before the model was constructed, there was an existing agreement that one model was to be created - for each city and for each task. There are five chosen statutory towns (Brno, Hradec Králové, Olomouc, Pardubice and Plzen) and five chosen tasks - that means twenty-five models were created in the end. For each model, time of its performance was stated. Thanks to this factor, the statutory city Hradec Králové emerged as the town with the best usability. This result was approved by usage of a supplementary method.
Czech name
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Czech description
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Publication year
2016
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
Proceedings of the 20th International Conference Current Trends in Public Sector Research
ISBN
978-80-210-8082-9
ISSN
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e-ISSN
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Number of pages
8
Pages from-to
12-19
Publisher name
Masarykova univerzita
Place of publication
Brno
Event location
Šlapanice
Event date
Jan 21, 2016
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
000379382400002

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