Usability evaluation of open data portals: Evaluating data discoverability, accessibility, and reusability from a stakeholders’ perspective

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F18%3A39912352" target="_blank" >RIV/00216275:25410/18:39912352 - isvavai.cz</a>

Result on the web

<a href="http://dx.doi.org/10.1108/AJIM-02-2018-0026" target="_blank" >http://dx.doi.org/10.1108/AJIM-02-2018-0026</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1108/AJIM-02-2018-0026" target="_blank" >10.1108/AJIM-02-2018-0026</a>

Result language

angličtina

Original language name

Usability evaluation of open data portals: Evaluating data discoverability, accessibility, and reusability from a stakeholders’ perspective

Original language description

Purpose – The purpose of this paper is to conduct a usability evaluation of governmental data portals and provide a list of best practices for improving stakeholders’ ability to discover, access, and reuse of these online information sources. Design/methodology/approach – The developed methodology was based on the comprehensive literature review that resulted in a benchmarking framework of the most important criteria. A usability testing method was then applied with accordance to unique requirements of open data portals. This approach was demonstrated by using of a case study. Findings – The main found weakness was a lack of support for active engagement of stakeholders. The list of best practices was introduced to improve the quality of these portals. This should help to improve the discoverability and facilitate the access to data sets in order to increase their reuse by stakeholders. Social implications – The creation of appropriate open data portals aims to fulfill the principles of open government, i.e., to promote transparency and openness through the publication of government data, enhance the accountability of public officials and encourage public participation, collaboration, and cooperation of involved stakeholders. Originality/value – This paper proposed a new approach for the usability evaluation of open data portals on national level from an ordinary citizen’s point of view and provided important insights on improving their quality regarding data discoverability, accessibility, and reusability.

Czech name

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Czech description

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Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

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OECD FORD branch

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Project

—

Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2018

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Aslib Journal of Information Management

ISSN

2050-3806

e-ISSN

—

Volume of the periodical

70

Issue of the periodical within the volume

3

Country of publishing house

GB - UNITED KINGDOM

Number of pages

17

Pages from-to

252-268

UT code for WoS article

000440189900002

EID of the result in the Scopus database

2-s2.0-85047430982