A multi-perspective knowledge-driven approach for analysis of the demand side of the Open Government Data portal

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F21%3A39917472" target="_blank" >RIV/00216275:25410/21:39917472 - isvavai.cz</a>

Result on the web

<a href="https://www.sciencedirect.com/science/article/pii/S0740624X21000587" target="_blank" >https://www.sciencedirect.com/science/article/pii/S0740624X21000587</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1016/j.giq.2021.101622" target="_blank" >10.1016/j.giq.2021.101622</a>

Result language

angličtina

Original language name

A multi-perspective knowledge-driven approach for analysis of the demand side of the Open Government Data portal

Original language description

Open data are freely available and can be used by every stakeholder for its own purposes. However, the practice demonstrates that it is important to ensure that the source from which they are available is usable and facilitates the re-use of data to the widest possible range of stakeholders. This task is carried out by open government data (OGD) portals. Therefore, this study proposes a multi-perspective approach where an OGD portal is analyzed from (1) citizens’ perspective, (2) users’ perspective, (3) experts’ perspective, and (4) state of the art. By considering these perspectives, we can define how to improve the portal in question by focusing on its demand side. In view of the complexity of the analysis, we look for ways to simplify it by reusing data and knowledge on the subject, thereby proposing a knowledge-driven analysis that supports the idea under OGD – their reuse. Latvian open data portal is used as an example demonstrating how this analysis should be carried out, validating the proposed approach at the same time. We are aiming to find (1) the level of the citizens’ awareness of the portal existence and its quality by means of the simple survey, (2) the key challenges that may negatively affect users’ experience identified in the course of the usability analysis carried out by both users and experts, (3) combine these results with those already known from the external sources. These data serve as an input, while the output is the assessment of the current situation allowing defining corrective actions. Since the debates on the Latvian OGD portal serving as the use-case appear more frequently, this study also brings significant benefit at national level.

Czech name

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Czech description

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Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

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OECD FORD branch

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Project

—

Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2021

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Government Information Quarterly

ISSN

0740-624X

e-ISSN

—

Volume of the periodical

38

Issue of the periodical within the volume

4

Country of publishing house

US - UNITED STATES

Number of pages

19

Pages from-to

101622

UT code for WoS article

000706518200004

EID of the result in the Scopus database

2-s2.0-85113894623