Quality Management Systems as a "Tool" for Increasing Competitiveness of Logistic Services Providers in Coronavirus Economic Recession

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F21%3A39919868" target="_blank" >RIV/00216275:25410/21:39919868 - isvavai.cz</a>

Result on the web

<a href="https://www.abacademies.org/articles/quality-management-systems-as-a-tool-for-increasingcompetitiveness-of-logistic-services-providers-in-coronavirus-economic-recessio-10417.html" target="_blank" >https://www.abacademies.org/articles/quality-management-systems-as-a-tool-for-increasingcompetitiveness-of-logistic-services-providers-in-coronavirus-economic-recessio-10417.html</a>

DOI - Digital Object Identifier

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Result language

angličtina

Original language name

Quality Management Systems as a "Tool" for Increasing Competitiveness of Logistic Services Providers in Coronavirus Economic Recession

Original language description

The paper aims to answer the question whether – and to what extent – providers oflogistic services can benefit from implementing and maintaining a quality management system (QMS), increasing their competitiveness, especially at a time of market competitive pressure. The study hypothesizes that over the 2008-2009 economic crises there was an increase in the number of companies that – in their selection process of logistic services providers – required and/or preferred these candidates to have a QMS implemented. This is verified on a sample of 277 companies, by comparing the situation in the year shortly preceding (2007) with the year shortly following (2010) the crisis. The conclusions derived are then analogically applied to the 2020 “coronavirus crisis”, giving the logistic services provider’s guidelines on formulating their QMS policy and identification of a suitable target customer segment, enhancing their competitiveness in a period of the present COVID macroeconomic instability.

Czech name

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Czech description

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Type

J_SC - Article in a specialist periodical, which is included in the SCOPUS database

CEP classification

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OECD FORD branch

50204 - Business and management

Project

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Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2021

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Academy of Strategic Management Journal

ISSN

1544-1458

e-ISSN

1939-6104

Volume of the periodical

20

Issue of the periodical within the volume

2

Country of publishing house

GB - UNITED KINGDOM

Number of pages

17

Pages from-to

1-17

UT code for WoS article

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EID of the result in the Scopus database

2-s2.0-85104227419