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Classification of ERP System Services

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F16%3APU119890" target="_blank" >RIV/00216305:26510/16:PU119890 - isvavai.cz</a>

  • Result on the web

    <a href="http://www.si-journal.org/index.php/JSI/article/viewFile/263/265" target="_blank" >http://www.si-journal.org/index.php/JSI/article/viewFile/263/265</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.20470/jsi.v7i3.263" target="_blank" >10.20470/jsi.v7i3.263</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    Classification of ERP System Services

  • Original language description

    Today the ERP business information systems are an essential tool for organization management, regardless of size and field of activity. Their successful implementation and use is conditioned predominantly by IS/ICT knowledge and managerial skills required for directing their life cycle correctly. Defining and correct setting of the service level is a key requirement and skill, usually provided by a service provider based on an implementation and service contract, or an advisory organization, in particular when presale services concerning analyses and tender documentation processing are provided. The following paper discusses the characteristics of the individual service types and the particulars of their practical use. Moreover, it presents the selected significant results of the long-term research performed by the authors in the Center for inVestigations into Information Systems.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2016

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Journal of Systems Integration

  • ISSN

    1804-2724

  • e-ISSN

  • Volume of the periodical

    7

  • Issue of the periodical within the volume

    3

  • Country of publishing house

    CZ - CZECH REPUBLIC

  • Number of pages

    13

  • Pages from-to

    66-78

  • UT code for WoS article

  • EID of the result in the Scopus database