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A cross-country study of marketing effectiveness in high-credence services

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F26482789%3A_____%2F16%3A10152362" target="_blank" >RIV/26482789:_____/16:10152362 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.sciencedirect.com/science/article/abs/pii/S0148296316300443?via%3Dihub" target="_blank" >https://www.sciencedirect.com/science/article/abs/pii/S0148296316300443?via%3Dihub</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.1016/j.jbusres.2016.03.024" target="_blank" >10.1016/j.jbusres.2016.03.024</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    A cross-country study of marketing effectiveness in high-credence services

  • Original language description

    This research seeks to examine the influence of traditional advertising, Internet marketing, and relational marketing on choice and willingness to recommend across countries with varying levels of the Inglehart-Baker cultural dimensions. In the general model, including four countries, relational, and Internet marketing have a significant and positive effect on choice. In the country-specific models, relational marketing has significant positive effects in Canada, Slovakia, and Peru; traditional advertising only in Peru; and Internet marketing only in Slovakia. None of those activities has an influence on choice in Hungary. Relational marketing and Internet marketing have indirect effects on willingness to recommend through the mediating influence of choice. The study provides evidence of comparative Marketing effectiveness in the context of high-credence service across different countries. Crown Copyright (C) 2016 Published by Elsevier Inc All tights reserved.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    N - Vyzkumna aktivita podporovana z neverejnych zdroju

Others

  • Publication year

    2016

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    JOURNAL OF BUSINESS RESEARCH

  • ISSN

    0148-2963

  • e-ISSN

    1873-7978

  • Volume of the periodical

    69

  • Issue of the periodical within the volume

    9

  • Country of publishing house

    US - UNITED STATES

  • Number of pages

    9

  • Pages from-to

    3636-3644

  • UT code for WoS article

    000378953200046

  • EID of the result in the Scopus database

    2-s2.0-84973316063