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Challenges and Changes in Internal Communication within Organizations: The Role of Transparent Communication from the Top

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F46747885%3A24310%2F23%3A00011023" target="_blank" >RIV/46747885:24310/23:00011023 - isvavai.cz</a>

  • Result on the web

    <a href="https://uni.uhk.cz/hed/site/assets/files/1084/proceedings_2023_1.pdf" target="_blank" >https://uni.uhk.cz/hed/site/assets/files/1084/proceedings_2023_1.pdf</a>

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Challenges and Changes in Internal Communication within Organizations: The Role of Transparent Communication from the Top

  • Original language description

    Internal communication contributes significantly to good internal working relationships by facilitating effective dialogue between management and employees. The paper examines Czech organizations‘ approach to setting up internal communication from the top, i.e., from senior positions to lower-level employees. The COVID-19 has significantly changed the way of communication; it is necessary to revise the results of research on internal communication from the top. The main objective is to evaluate the relationship between selected identifying variables on the use of different forms of management-to-employee communication. A questionnaire survey of Czech organizations (n1 = 183) was conducted, and the obtained data were evaluated using selected statistical methods (chi-square test, Fisher‘s Exact Test, Fisher-Freeman-Halton Exact Test). The results reveal that 16% use only one form of communication from the top, and 17% use two forms. Approximately 69% of the surveyed organizations use a maximum of 4 forms of communication from the top. The dependence of the selected types of communication from the top on the type of organization in terms of majority ownership and size of the organization was found for: electronic communication, communication through a representative, online team communication, and written communication at the 0.05 level of significance.

  • Czech name

  • Czech description

Classification

  • Type

    O - Miscellaneous

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2023

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů