The impact of sustainable practices on competitiveness in the hospitality industry
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F46747885%3A24310%2F25%3A00014028" target="_blank" >RIV/46747885:24310/25:00014028 - isvavai.cz</a>
Result on the web
<a href="https://doi.org/10.5937/menhottur2500016V" target="_blank" >https://doi.org/10.5937/menhottur2500016V</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.5937/menhottur2500016V" target="_blank" >10.5937/menhottur2500016V</a>
Alternative languages
Result language
angličtina
Original language name
The impact of sustainable practices on competitiveness in the hospitality industry
Original language description
Purpose - This study investigates the impact of sustainability practices on the competitiveness of hospitality establishments in the Czech Republic, measured through customer ratings. Methodology - Data were collected from 429 accommodation facilities using stratified random sampling. The sample included hotels, guesthouses, and apartments. Chi-square tests examined relationships between categorical variables, and one-way ANOVA assessed differences in means across groups. Regression analysis was then employed to evaluate the influence of sustainability on customer ratings, with multiple Findings - Overall sustainability levels did not significantly differ between facility types, though certain practices varied by operational characteristics. Underused practices - such as electric car charging stations and the use of 100% renewable electricity - represent potential for improvement. A weak but positive correlation was found between overall sustainability and customer ratings, with waste management practices showing the strongest association. Implications - This study shows that sustainability contributes modestly but positively to customer satisfaction, extending previous research by including a broader range of lodging facilities. Hospitality managers should focus on high-impact practices, particularly in waste management, to enhance the guest experience. Sustainability should be seen as a complementary element of service quality, supporting environmental goals and competitiveness.
Czech name
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Czech description
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Classification
Type
J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database
CEP classification
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OECD FORD branch
50901 - Other social sciences
Result continuities
Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace
Others
Publication year
2025
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
MENADZMENT U HOTELIJERSTVU I TURIZMU>
ISSN
2620-0279
e-ISSN
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Volume of the periodical
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Issue of the periodical within the volume
11
Country of publishing house
RS - THE REPUBLIC OF SERBIA
Number of pages
19
Pages from-to
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UT code for WoS article
001616152800001
EID of the result in the Scopus database
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