Application of the Methodology of Communication Skills Training for Employees of Hotel Companies, Based on Immersion into the Virtual World
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F49777513%3A23420%2F22%3A43968366" target="_blank" >RIV/49777513:23420/22:43968366 - isvavai.cz</a>
Result on the web
<a href="https://drive.google.com/file/d/1PEn0RV5vSP2xKktXOj3z0_4DsHYeaLGH/view" target="_blank" >https://drive.google.com/file/d/1PEn0RV5vSP2xKktXOj3z0_4DsHYeaLGH/view</a>
DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
Application of the Methodology of Communication Skills Training for Employees of Hotel Companies, Based on Immersion into the Virtual World
Original language description
This paper describes a research study of communication skills training for future hotel workers in an immersive environment. The research team developed a model of the hotel reception in a virtual environment, and proposed a methodology for three-phase training. The research involved 56 testers who provided detailed feedback. To improve the communication skills of the participants, it is necessary to repeat the simulations and analyze the individual aspects of the communication in depth.
Czech name
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Czech description
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Classification
Type
J<sub>ost</sub> - Miscellaneous article in a specialist periodical
CEP classification
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OECD FORD branch
50301 - Education, general; including training, pedagogy, didactics [and education systems]
Result continuities
Project
<a href="/en/project/TL04000153" target="_blank" >TL04000153: Application of virtual reality tools into the communication skills training of hotel workers for a purpose of reduction of concerns and risks associated with the spread of COVID-19</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Others
Publication year
2022
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
International Journal of Smart Education and Urban Society
ISSN
2571-0389
e-ISSN
2571-0389
Volume of the periodical
18
Issue of the periodical within the volume
36
Country of publishing house
CZ - CZECH REPUBLIC
Number of pages
11
Pages from-to
18-28
UT code for WoS article
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EID of the result in the Scopus database
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