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Factors Influencing Customer Repeated Purchase Behavior in the E-commerce Context

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60076658%3A12510%2F15%3A43890225" target="_blank" >RIV/60076658:12510/15:43890225 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Factors Influencing Customer Repeated Purchase Behavior in the E-commerce Context

  • Original language description

    Predicting customer purchase behavior in the e-commerce activities is an important task. However, this effort requires fulfillment of a lot of problems. Recommendation systems have become a common way how to help peo-ple when they have to decide in complex selections. But they are not able to perform predictive tasks in this context satisfactorily. In this paper, we deal with a design of a predictive framework for customer purchase behavior in e-commerce context. The aim is to understand customer behavior for online shopping. It means this research seeks to explain the relationship between Internet shopping and customer's behavior, i.e., to identify the determinants of the relationship between online shopping and business customers based model which includes factors, for example perceived value, satisfaction, and behavior (purchase intent). Experiments performed on a real dataset show that these factors play a key role in the decision-making process.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    BB - Applied statistics, operational research

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2015

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    Proceedings of the 9th International Scientific Conference INPROFORUM. Common challenges - Different solutions - Mutual dialogue

  • ISBN

    978-80-7394-536-7

  • ISSN

    2336-6788

  • e-ISSN

  • Number of pages

    6

  • Pages from-to

    123-128

  • Publisher name

    Jihočeská univerzita v Českých Budějovicích, Ekonomická fakulta

  • Place of publication

    České Budějovice

  • Event location

    České Budějovice

  • Event date

    Nov 5, 2015

  • Type of event by nationality

    EUR - Evropská akce

  • UT code for WoS article