Applying Principles of Service Science

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41110%2F10%3A66734" target="_blank" >RIV/60460709:41110/10:66734 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Applying Principles of Service Science
Original language description
Service Science, Management, and Engineering (SSME) is a term introduced by IBM to describe Service Science, an interdisciplinary approach to understand, design, and implementation of services systems. These systems represent complex systems in which specific arrangements of people and technologies take actions that provide value for others. More precisely, SSME has been defined as the application of science, management, and engineering disciplines to tasks that one organization beneficially performs for and with another. The objective of this article is to summarize basic fact about SSME. This short review represents base for creating added value of this article. Authors use deduction and synthesize the SSME knowledge to formulate particular suggestions for changes in education process on the Faculty of Economics and Management, Czech University of Life Sciences, Prague. Employees for service sector need more than one basic specialization. Enterprises need "T-shaped professionals". "T
Czech name
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Czech description
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Publication year
2010
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
Agrarian Perspectives, Proceedings of the 19th International Scientific Conference
ISBN
978-80-213-2123-6
ISSN
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e-ISSN
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Number of pages
6
Pages from-to
373-378
Publisher name
Czech University of Life Sciences Prague
Place of publication
Prague, CR
Event location
Czech University of Life Sciences Prague, CR
Event date
Sep 14, 2010
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
000337077600042

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