A novel approach to business process analysis and optimization based on enterprise architecture: a case of local public administration in the Czech Republic
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41110%2F22%3A92848" target="_blank" >RIV/60460709:41110/22:92848 - isvavai.cz</a>
Result on the web
<a href="https://idimt.org/wp-content/uploads/2022/11/IDIMT-2022-proceedings-final.pdf" target="_blank" >https://idimt.org/wp-content/uploads/2022/11/IDIMT-2022-proceedings-final.pdf</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.35011/IDIMT-2022-59" target="_blank" >10.35011/IDIMT-2022-59</a>
Alternative languages
Result language
čeština
Original language name
A novel approach to business process analysis and optimization based on enterprise architecture: a case of local public administration in the Czech Republic
Original language description
Digital transformation projects in public administration are inherently complex and prone to failure. Stakeholders who do not understand information system analysis and software engineering methods need to put significant effort into reading and understanding the business process models created during the initial analysis. The paper presents a novel method of business process analysis and optimization in public administration based on enterprise architecture methods. We developed, and pilot tested the method within two local public administration digital transformation projects in the Czech Republic. We interviewed 21 respondents and devised process cards with a simple tabular format. Substituting detailed process maps in BPMN, decision trees, and state and transition diagrams with process cards, tables, and high-level diagrams in ArchiMate was very well comprehensible for stakeholders in both cases. The paper contributes to the theoretical understanding of the impacts of business process modeling me
Czech name
A novel approach to business process analysis and optimization based on enterprise architecture: a case of local public administration in the Czech Republic
Czech description
Digital transformation projects in public administration are inherently complex and prone to failure. Stakeholders who do not understand information system analysis and software engineering methods need to put significant effort into reading and understanding the business process models created during the initial analysis. The paper presents a novel method of business process analysis and optimization in public administration based on enterprise architecture methods. We developed, and pilot tested the method within two local public administration digital transformation projects in the Czech Republic. We interviewed 21 respondents and devised process cards with a simple tabular format. Substituting detailed process maps in BPMN, decision trees, and state and transition diagrams with process cards, tables, and high-level diagrams in ArchiMate was very well comprehensible for stakeholders in both cases. The paper contributes to the theoretical understanding of the impacts of business process modeling me
Classification
Type
D - Article in proceedings
CEP classification
—
OECD FORD branch
10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)
Result continuities
Project
—
Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2022
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
The Conference IDIMT 2022. Digitalization of Society, Business and Management in a Pandemic.
ISBN
9783991137580
ISSN
—
e-ISSN
—
Number of pages
8
Pages from-to
59-66
Publisher name
TRAUNER VERLAG UNIVERSITAT
Place of publication
Linz, Austria
Event location
Prague
Event date
Sep 7, 2022
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
—