E-Government as a Key to the Economic Prosperity and Sustainable Development in the Post-COVID Era

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41110%2F23%3A94550" target="_blank" >RIV/60460709:41110/23:94550 - isvavai.cz</a>

Result on the web

<a href="https://www.mdpi.com/2227-7099/11/4/112" target="_blank" >https://www.mdpi.com/2227-7099/11/4/112</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.3390/economies11040112" target="_blank" >10.3390/economies11040112</a>

Result language

angličtina

Original language name

E-Government as a Key to the Economic Prosperity and Sustainable Development in the Post-COVID Era

Original language description

Our paper focuses on the role of egovernment in relation to economic development within the post COVID era. Nowadays, egovernment represents the service which utilizes digital technology to create electronic pathways to improve the efficiency of public services, increase economic prosperity, and improve the standard of living. In this paper, we argue that egovernment presents the only proper and viable model for public administration in the 21st century by embedding internet based technologies to ensure smooth interactions between the government and its citizens, solving the most socially important problems, enabling internal communication between public servants, and delivering public services to the entire population regardless of age or gender. In addition, we show that stakeholders and policymakers should foster the development of an adequate and non-discriminatory environment for egovernment through regulatory frameworks, policy guidelines, and government guarantees. Our study is based on the results of our own survey that was administered using a snowball and quasi random sample of 400 respondents from the Czech Republic and the Russian Federation, of whom 58 per cent were women and 42 per cent were men. Our results show that the egovernment enhancement concept has been perceived as an effective tool for fostering economic prosperity, tackling corruption, and helping to avoid uncertainty. Based on the theories of customer focus and relationship marketing, this study suggests that the most significant factor influencing the success of egovernment projects is citizen orientation, followed by channel and channel orientation, and technology orientation. We show that the governments of developing countries should prioritize egovernment applications in their requests for international assistance and cooperation, as well as international financial support. Moreover, we argue that digital transformation should become the key element of the changing business and market needs in the post COVID era.

Czech name

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Czech description

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Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

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OECD FORD branch

50201 - Economic Theory

Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2023

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Economies

ISSN

2227-7099

e-ISSN

2227-7099

Volume of the periodical

11

Issue of the periodical within the volume

4

Country of publishing house

CH - SWITZERLAND

Number of pages

23

Pages from-to

1-23

UT code for WoS article

000977481000001

EID of the result in the Scopus database

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