A proposed model for applying total quality management in Syrian banks: A case study in the industrial bank of Syria

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41340%2F16%3A70494" target="_blank" >RIV/60460709:41340/16:70494 - isvavai.cz</a>

Result on the web

<a href="http://dx.doi.org/10.21511/imfi.13(2-1).2016.03" target="_blank" >http://dx.doi.org/10.21511/imfi.13(2-1).2016.03</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.21511/imfi.13(2-1).2016.03" target="_blank" >10.21511/imfi.13(2-1).2016.03</a>

Result language

angličtina

Original language name

A proposed model for applying total quality management in Syrian banks: A case study in the industrial bank of Syria

Original language description

Syrian banks have witnessed an important change since 2002 with applying the advanced technology. Industrial bank played a crucial role in developing the industrial sector which provides about 25% to the GDP and this sector is the main engine of the national economy in Syria. This research aims to apply total quality management (TQM) to industrial banks of Syria. A random sample of 120 bank employees from higher and middle management were selected to investigate the current situation of TQM in the bank and to develop a new suitable TQM Model. The results show the levels of implementing TQM criteria in the industrial bank, and provide a proposed TQM Model with an implementation plan that could help other Syrian banks to apply TQM in an effective way.

Czech name

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Czech description

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Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

GA - Agricultural economics

OECD FORD branch

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Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2016

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Investment Management and Financial Innovations

ISSN

1810-4967

e-ISSN

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Volume of the periodical

13

Issue of the periodical within the volume

2

Country of publishing house

CZ - CZECH REPUBLIC

Number of pages

8

Pages from-to

149-156

UT code for WoS article

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EID of the result in the Scopus database

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