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Digital Customer Experience in Financial Services

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61384399%3A31130%2F20%3A00056178" target="_blank" >RIV/61384399:31130/20:00056178 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.mup.cz/data/files/IFRS2020-sbornik.pdf" target="_blank" >https://www.mup.cz/data/files/IFRS2020-sbornik.pdf</a>

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Digital Customer Experience in Financial Services

  • Original language description

    Main topics of the document: customer experience; digital customer; experience economy; financial services provider; transformation economy

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    50602 - Public administration

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2020

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    The 8th International Scientific Conference IFRS: Global Rules & Local Use - Beyond the Numbers

  • ISBN

    978-80-7638-015-8

  • ISSN

  • e-ISSN

  • Number of pages

    14

  • Pages from-to

    103-116

  • Publisher name

    Metropolitan University Prague and Anglo-American University

  • Place of publication

    Praha

  • Event location

    online

  • Event date

    Oct 8, 2020

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article