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IT Service Quality Model: Evaluation of Quality In Use

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61384399%3A31140%2F15%3A00046658" target="_blank" >RIV/61384399:31140/15:00046658 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    IT Service Quality Model: Evaluation of Quality In Use

  • Original language description

    Main topics of the document: service quality; unstructured data; measurement

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    IN - Informatics

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2015

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    16th European Conference on Knowledge Management

  • ISBN

    978-1-910810-46-0

  • ISSN

  • e-ISSN

  • Number of pages

    7

  • Pages from-to

    821-827

  • Publisher name

    Published by Academic Conferences and Publishing International Limited Reading

  • Place of publication

    Udine

  • Event location

    Udine

  • Event date

    Sep 3, 2015

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article

    000371802400097