How to Measure Quality of Service Using Unstructured Data Analysis: A General Method Design
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61384399%3A31140%2F15%3A00047062" target="_blank" >RIV/61384399:31140/15:00047062 - isvavai.cz</a>
Result on the web
<a href="http://www.si-journal.org/index.php/JSI/article/viewFile/242/190" target="_blank" >http://www.si-journal.org/index.php/JSI/article/viewFile/242/190</a>
DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
How to Measure Quality of Service Using Unstructured Data Analysis: A General Method Design
Original language description
Main topics of the document: service quality measurement; Word-of-Mouth; quality in use; sentiment; semantic analysis
Czech name
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Czech description
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Classification
Type
J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)
CEP classification
IN - Informatics
OECD FORD branch
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Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2015
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Journal of systems integration
ISSN
1804-2724
e-ISSN
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Volume of the periodical
6
Issue of the periodical within the volume
4
Country of publishing house
CZ - CZECH REPUBLIC
Number of pages
14
Pages from-to
3-16
UT code for WoS article
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EID of the result in the Scopus database
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