Organizational excellence: approaches, models and their use at Czech organizations

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27360%2F18%3A10240881" target="_blank" >RIV/61989100:27360/18:10240881 - isvavai.cz</a>

Result on the web

<a href="http://www.qip-journal.eu/index.php/QIP/article/view/1129/1024" target="_blank" >http://www.qip-journal.eu/index.php/QIP/article/view/1129/1024</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.12776/qip.v22i2.1129" target="_blank" >10.12776/qip.v22i2.1129</a>

Result language

angličtina

Original language name

Organizational excellence: approaches, models and their use at Czech organizations

Original language description

Purpose: The paper brings a set of original information related to analysis and description of the current state in the area of excellence models implementation in Czech organisations. It defines these terms, analyses results of special research in Czech organisations and proposes a comprehensive and generic framework how to achieve the organisational excellence. The principal goal of this paper is to present the main possibilities, benefits, limitations and risks related to the practical use of excellence models in Czech organisations. Methodology/Approach: Brainstorming conferences, field research and relevant data analysis, seminars with quality professionals and other managers, comparative literature analysis and interviews were used to reach the principal goal. Findings: The organisational excellence concept is now widely discussed and implemented throughout the world. Unlike, the real situation in most Czech organizations is rather else. Level of knowledge and overall people awareness related to this concept and various excellence models is very low. This finding supports the assumption that is necessary to change company culture towards never-ending excellence effort in Czech organisations by way of systematic knowledge (including best practices) sharing among all levels of organizations staff. Research Limitation/implication: Special research activities focused on analysis and description of current state in area of excellence models implementation, which was performed on a sample of 321 Czech organisations (with more than 20% response rate). Such level of response rate was seriously influenced by the fact that practical use of various excellence models in Czech organisations is rather limited in present days. However, we can suppose the obtained results should be valid or interesting also for another organization, not only in the Czech Republic. Originality/Value of paper: The paper brings an original set of information from special market research as well as the development of a creative and generic framework of the organisational excellence tailored to Czech organisations. (C) 2018 by the authors.

Czech name

—

Czech description

—

Type

J_SC - Article in a specialist periodical, which is included in the SCOPUS database

CEP classification

—

OECD FORD branch

50204 - Business and management

Project

—

Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2018

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Quality Innovation Prosperity - Kvalita Inovácia Prosperita

ISSN

1335-1745

e-ISSN

—

Volume of the periodical

22

Issue of the periodical within the volume

2

Country of publishing house

SK - SLOVAKIA

Number of pages

18

Pages from-to

47-64

UT code for WoS article

—

EID of the result in the Scopus database

2-s2.0-85051123661