The new EFQM model: What is really new and could be considered as a suitable tool with respect to quality 4.0 concept?
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27360%2F20%3A10247090" target="_blank" >RIV/61989100:27360/20:10247090 - isvavai.cz</a>
Result on the web
<a href="https://www.qip-journal.eu/index.php/QIP/article/view/1415/1191" target="_blank" >https://www.qip-journal.eu/index.php/QIP/article/view/1415/1191</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.12776/QIP.V24I1.1415" target="_blank" >10.12776/QIP.V24I1.1415</a>
Alternative languages
Result language
angličtina
Original language name
The new EFQM model: What is really new and could be considered as a suitable tool with respect to quality 4.0 concept?
Original language description
Purpose: The paper offers a set of original information based on critical analysis of description two last versions of excellence models presented by the European Organisation for Quality Management (EFQM). The principle goal is to present the main advantages and weaknesses of the latest version of The EFQM Model, especially from a practical point of view with respect to a Quality 4.0 era. Methodology/Approach: Comparative analysis of two relevant documents (EFQM, 2012; EFQM, 2019a) was used as a key method. Discussions with 18 quality professionals from Czech production organisations served as a complementary approach. Findings: The basic structure of a new model was completely changed. But the description of certain recommendations by way of guidance points are superficial and confusing. It lays stress on the necessity to transform organisations for the future as well as on comprehensive feedback from key stakeholders. Research Limitation/implication: The latest version of The EFQM Model was published in November 2019, and general knowledge related to this version is naturally limited. Published studies or publicly available experience completely absent. That is why a more in-depth literature review focused on the latest version of The EFQM Model could not be included in this text. Originality/Value of paper: The paper brings an original set of information that was not published yet before. The value of this set should be examined not only from theoretical but primarily from a practical viewpoint. Category: Viewpoint. (C) 2020 by the authors.
Czech name
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Czech description
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Classification
Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
<a href="/en/project/EF17_049%2F0008425" target="_blank" >EF17_049/0008425: A Research Platform focused on Industry 4.0 and Robotics in Ostrava Agglomeration</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)<br>S - Specificky vyzkum na vysokych skolach
Others
Publication year
2020
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Quality Innovation Prosperity - Kvalita Inovácia Prosperita
ISSN
1335-1745
e-ISSN
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Volume of the periodical
24
Issue of the periodical within the volume
1
Country of publishing house
SK - SLOVAKIA
Number of pages
12
Pages from-to
17-28
UT code for WoS article
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EID of the result in the Scopus database
2-s2.0-85083184894