Monitoring the Connection Between the Application of EFQM Model Principles and the Results of Organisations
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F24%3A63576238" target="_blank" >RIV/70883521:28120/24:63576238 - isvavai.cz</a>
Result on the web
<a href="https://www.qip-journal.eu/index.php/QIP/article/view/1939" target="_blank" >https://www.qip-journal.eu/index.php/QIP/article/view/1939</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.12776/qip.v28i1.1939" target="_blank" >10.12776/qip.v28i1.1939</a>
Alternative languages
Result language
angličtina
Original language name
Monitoring the Connection Between the Application of EFQM Model Principles and the Results of Organisations
Original language description
Purpose: The present paper evaluated the connections between the degree of fulfilment of the EFQM model's requirements and the organisation's size, key results, social responsibility, employee satisfaction and customer satisfaction. Methodology/Approach: The dataset was acquired via an internet-based survey hosted on Google Forms. The survey targeted managerial personnel within manufacturing entities situated within the geographical boundaries of the Czech Republic. Findings: Research on the relationship between the degree of fulfilment of the EFQM model requirements and the organisation's size, critical organisational results, social responsibility, employee satisfaction, customer satisfaction and overall organisational results demonstrated a moderately significant to strong correlation for all monitored indicators. Research limitation/implication: The data is collected only in one specific country, but the production organisations in which the research was carried out are mainly foreign-owned. Originality/Value of paper: The current research results offer practical and theoretical implications. Theoretically, the research expands the literature on the EFQM model and its connection with current trends, which are the higher innovative activity of organisations and correlation with Industry 4. Practically, the research results will benefit managers, directors, and leaders of companies by allowing them to maintain an optimal level of quality management and estimate future requirements for complex enterprise integration.
Czech name
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Czech description
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Classification
Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2024
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Kvalita, inovácia, prosperita
ISSN
1335-1745
e-ISSN
1338-984X
Volume of the periodical
2024
Issue of the periodical within the volume
28
Country of publishing house
SK - SLOVAKIA
Number of pages
20
Pages from-to
107-126
UT code for WoS article
001196021300002
EID of the result in the Scopus database
2-s2.0-85190796741