Quality Management in Public Sector: perspectives of Common Assessment Framework Model in the European Union

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F13%3A86082927" target="_blank" >RIV/61989100:27510/13:86082927 - isvavai.cz</a>

Result on the web

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DOI - Digital Object Identifier

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Result language

angličtina

Original language name

Quality Management in Public Sector: perspectives of Common Assessment Framework Model in the European Union

Original language description

The paper deals with a particular quality management problems of the public sector. Organisations implement quality management by means of specific models and tools within the Total Quality Management concept. Common Assessment Framework represents one of these public administration models. The purpose of the paper deals with origin, growth and application within the member countries of the European Union. The aim is to evaluate perspectives of the Common Assessment Framework within the public sector ofEU countries, mainly aspects such as conditions and structure of the Common Assessment Framework Users in 2008 and 2012. Evaluation of the Common Assessment Framework Users conditions results from CAF Resource Centre. In the paper, growth of the numberof the Common Assessment Framework Users in the European countries in 2008 and 2012 is assessed. Further, the paper deals with evaluation of launching the Common Assessment Framework in the specified countries of the European Union and it

Czech name

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Czech description

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Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

AE - Management, administration and clerical work

OECD FORD branch

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Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2013

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

ACTA VŠFS

ISSN

1802-792X

e-ISSN

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Volume of the periodical

7

Issue of the periodical within the volume

2

Country of publishing house

CZ - CZECH REPUBLIC

Number of pages

15

Pages from-to

145-159

UT code for WoS article

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EID of the result in the Scopus database

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