The Influence of Human Resources on the IT Service Management
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F13%3A86086016" target="_blank" >RIV/61989100:27510/13:86086016 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
The Influence of Human Resources on the IT Service Management
Original language description
Optimal utilization of human resources contributes to achievement of the aims of IT department and also of the entire company. Organizational Structure of IT department should be designed on the base of IT Service Lifecycle. IT personnel should support the IT Services in all stages of their Lifecycles. The paper is focused on the method describing transformation of the organization structure of IT department on the base of adopting and implementing the principles which are described in the IT Infrastructure Library.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
AE - Management, administration and clerical work
OECD FORD branch
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Result continuities
Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace
Others
Publication year
2013
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
ITI 2013 : proceedings of the ITI 2013 : 35th International Conference on Information Technology Interfaces : June 24-27, 2013, Cavtat, Dubrovnik, Croatia
ISBN
978-953-7138-30-1
ISSN
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e-ISSN
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Number of pages
6
Pages from-to
323-328
Publisher name
SRCE University Computing Centre, University of Zagreb
Place of publication
Zagreb
Event location
Cavtat
Event date
Jun 24, 2013
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
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