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Assessing the service quality in small and medium-sized enterprises

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F14%3A86091913" target="_blank" >RIV/61989100:27510/14:86091913 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Assessing the service quality in small and medium-sized enterprises

  • Original language description

    The article reveals the importance of the service quality. The quality of services needs to be monitored and evaluated. The aim of this paper is to describe ways of assessing the service quality at the ophthalmic clinic.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2014

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Actual Problems of Economics

  • ISSN

    1993-6788

  • e-ISSN

  • Volume of the periodical

    154

  • Issue of the periodical within the volume

    4

  • Country of publishing house

    UA - UKRAINE

  • Number of pages

    13

  • Pages from-to

    206-218

  • UT code for WoS article

  • EID of the result in the Scopus database