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Managing Logistic Customer Service on the Example of an Enterprise

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F20%3A10246874" target="_blank" >RIV/61989100:27510/20:10246874 - isvavai.cz</a>

  • Result on the web

    <a href="https://drive.google.com/file/d/11j6cOn1kxZ6tPT3yagjh7PhcHGrwssL0/view?usp=sharing_eil&ts=60191854" target="_blank" >https://drive.google.com/file/d/11j6cOn1kxZ6tPT3yagjh7PhcHGrwssL0/view?usp=sharing_eil&ts=60191854</a>

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Managing Logistic Customer Service on the Example of an Enterprise

  • Original language description

    For any business, the correct flow of information is extremely important. The condition for the smooth functioning of today&apos;s enterprises is use of the potential of modern technologies, aimed at supporting efficient and efficient work in every department. Currently, one of the most important aspects of doing business becomes elements of logistics customer service. The success of the company on the market is mainly dependent on quality and handling. Efficient and satisfactory service significantly increases the company&apos;s prospects and can be a guarantee of future success. The aim of the article is to present modern information technologies and analyze the possibilities resulting from their use during customer service logistics processes on the example of the company.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    50200 - Economics and Business

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2020

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    36th IBIMA Conference : conference proceedings : 4-5 November 2020, Granada, Spain

  • ISBN

    978-0-9998551-5-7

  • ISSN

  • e-ISSN

  • Number of pages

    9

  • Pages from-to

    13815-13823

  • Publisher name

    International Business Information Management Association

  • Place of publication

    Norristown

  • Event location

    Granada

  • Event date

    Nov 4, 2020

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article

    000661489804075