Information Technologies Used in People Oriented Organization

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62690094%3A18450%2F12%3A50000704" target="_blank" >RIV/62690094:18450/12:50000704 - isvavai.cz</a>
Result on the web
<a href="http://www.world-education-center.org/index.php/P-ITCS/article/view/666" target="_blank" >http://www.world-education-center.org/index.php/P-ITCS/article/view/666</a>
DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Information Technologies Used in People Oriented Organization
Original language description
This paper describes research about information technologies, which are used in specific non-profit organization ESN Buddy System HK, from the Czech Republic. This organization provides the help for foreign students which are coming to the Czech Republicfor study. The main aim of the research was to find the most appropriate system especially for Knowledge Management and Human Resources Management. Because the organization is dealing with high rate of member turnover, these two fields of interest havestrong impact on its performance. Chosen systems are described and compared. The satisfaction of organization's members with these systems was measured through the questionnaires. In this paper are also described the principles of technology and businessstrategy Customer Relationship Management (CRM). On the selected examples are explained ways how non-profit organization can take benefits from CRM technology. Mainly advantages for Fundraising are described too. At the end of this paper
Czech name
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Czech description
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Type
J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)
CEP classification
IN - Informatics
OECD FORD branch
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Publication year
2012
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical
AWER Procedia information technology and computer science
ISSN
2147-5105
e-ISSN
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Volume of the periodical
2/2012
Issue of the periodical within the volume
Nov. 2012
Country of publishing house
TR - TURKEY
Number of pages
5
Pages from-to
331-335
UT code for WoS article
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EID of the result in the Scopus database
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