The Novel Online Comparison Tool for Bank Charges with User-Friendly Approach

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62690094%3A18450%2F19%3A50014916" target="_blank" >RIV/62690094:18450/19:50014916 - isvavai.cz</a>

Result on the web

<a href="http://dx.doi.org/10.1007/978-3-030-11395-7_19" target="_blank" >http://dx.doi.org/10.1007/978-3-030-11395-7_19</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1007/978-3-030-11395-7_19" target="_blank" >10.1007/978-3-030-11395-7_19</a>

Result language

angličtina

Original language name

The Novel Online Comparison Tool for Bank Charges with User-Friendly Approach

Original language description

This paper presents a proposal for the novel comparison tool for bank charges; the online calculator service. The development of this tool was motivated by information asymmetry, which exists on the market of payment accounts to consumer´s disadvantage. Our calculator service provides user with the list of the most suitable bank accounts based on his preferences, sorted by monthly fee. It is up to the particular user whether he fills in values of his current usage or future requirements. The results are personalized based solely on user´s input. This paper reveals motivation behind our work and presents the current implementation of our proposal including conceptual foundation, workflows, matrix of data for underlying logic and of course user interface. By presenting workflows we stress multidimensional use of our service. Apart for clear benefit for individual user, the data acquired from all users can be used for post-processing, which includes various analyses of user behaviour and resulting user profiling regarding using bank services. The calculator service was already launched for Czech environment on https://uni.uhk.cz/kalkulator/.

Czech name

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Czech description

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Type

D - Article in proceedings

CEP classification

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OECD FORD branch

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2019

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

Lecture Notes in Business Information Processing

ISBN

978-3-030-11394-0

ISSN

1865-1348

e-ISSN

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Number of pages

14

Pages from-to

211-224

Publisher name

Springer Nature

Place of publication

Cham, Switzerland

Event location

Limassol, Cyprus

Event date

Oct 4, 2018

Type of event by nationality

WRD - Celosvětová akce

UT code for WoS article

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