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Selected factors influencing customers' behaviour in e-commerce on B2C markets in the Czech Republic

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F13%3A43870667" target="_blank" >RIV/70883521:28120/13:43870667 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Selected factors influencing customers' behaviour in e-commerce on B2C markets in the Czech Republic

  • Original language description

    The influence of the new media, predominantly the Internet and mobile technologies, on customers' behaviour is increasing steadily every year. One of the basic functions of the Internet beside its high information, communication and entertainment value is the possibility of trading. Europe is currently the biggest e-commerce market in the world and on-line markets are becoming an essential part of the economy in most countries and contribute significantly to their GDP. The development of e-commerce at the same time increases the demands and expectations of the customers regarding the quality of the service offered, security, and general trust in on-line shopping. The article presents the results of the Czech Grant Agency research P403/11/P175: The factors influencing customers' on-line behaviour in e-commerce environment on B2C and B2B markets in the Czech Republic, which was conducted between June and November 2012 and which involved almost one thousand participants. The aim of the re

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

    <a href="/en/project/GPP403%2F11%2FP175" target="_blank" >GPP403/11/P175: The factors influencing customer?s on-line behavior in e-commerce environment on B2C and B2B markets in the Czech Republic</a><br>

  • Continuities

    P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Others

  • Publication year

    2013

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    7th European Conference on IS Management and Evaluation ? ECIME 2013

  • ISBN

    978-1-909507-57-9

  • ISSN

  • e-ISSN

  • Number of pages

    8

  • Pages from-to

    121-128

  • Publisher name

    Academic Publishing Limited

  • Place of publication

    Reading

  • Event location

    Sopot

  • Event date

    Sep 12, 2013

  • Type of event by nationality

    EUR - Evropská akce

  • UT code for WoS article