Healthcare Quality Management in Great Britain and Czech Republic

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F16%3A43875444" target="_blank" >RIV/70883521:28120/16:43875444 - isvavai.cz</a>

Result on the web

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DOI - Digital Object Identifier

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Result language

angličtina

Original language name

Healthcare Quality Management in Great Britain and Czech Republic

Original language description

Healthcare quality can be defined as the summary of the results achieved in prevention, diagnosis and treatment, based on findings of medical science and practice, or as the degree of excellence of provided care in relation to a contemporary level of knowledge and technological development and in compliance with economic possibilities. Research and monitoring the effectiveness of quality systems can be implemented in different ways: (1) measuring the quality system through the entire institution rating (self-assessment or accreditation), based on the assumption that the appropriate care is the result of well-organized processes and systematic quality assurance and improvement; (2) measuring critical points in the process of care - compliance of the specialists with recommended practices or professional standards; (3) measuring outcomes in relation to the benefit of patients, such as clinical outcomes, client satisfaction and perceived quality of life in connection with the results of provided care. The paper deals with monitoring the effectiveness of quality in health facilities based on customer satisfaction and compares patient satisfaction rating methodologies applied in the United Kingdom and the Czech Republic.

Czech name

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Czech description

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Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

AE - Management, administration and clerical work

OECD FORD branch

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Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2016

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Economics and Sociology

ISSN

2071-789X

e-ISSN

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Volume of the periodical

2016, 9

Issue of the periodical within the volume

3

Country of publishing house

UA - UKRAINE

Number of pages

11

Pages from-to

169-179

UT code for WoS article

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EID of the result in the Scopus database

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