Total quality management 4.0 framework: present and future
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F23%3A63563598" target="_blank" >RIV/70883521:28120/23:63563598 - isvavai.cz</a>
Result on the web
<a href="https://journal.oscm-forum.org/publication/article/total-quality-management-4.0-framework-present-and-future" target="_blank" >https://journal.oscm-forum.org/publication/article/total-quality-management-4.0-framework-present-and-future</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.31387/oscm0540391" target="_blank" >10.31387/oscm0540391</a>
Alternative languages
Result language
angličtina
Original language name
Total quality management 4.0 framework: present and future
Original language description
Utilising socio-technical system theory, this study explores Total Quality Management 4.0 (TQM 4.0) framework on the integration of quality management principles and industry 4.0 tools. The systematic literature review technique was applied to 203 articles from the Web of Science database to establish a theoretical framework for TQM 4.0. After an in-depth analysis of twenty key papers, twenty-one indicators for TQM 4.0 practices are proposed. Using the Pareto analysis, thirteen of the most important are identified. The research also explores the five major pillars of TQM 4.0, including technical elements, social elements, smart organisation, smart factory, and smart product. The study thoroughly understands TQM 4.0 and its related trending topics by employing a bibliometric technique to examine the publications’ keywords. The result of bibliometric analysis shows that TQM 4.0 research addresses not only issues associated with Industry 4.0 techniques, such as big data, artificial intelligence, and machine learning but also digital transformation, sustainability, and quality culture. Especially organisational performance has been a relatively recent topic of interest to TQM 4.0 researchers. The study provides a TQM 4.0 framework for scholars to conduct additional research and for practitioners to implement the TQM 4.0 to gain long-term sustainability, as well as provides an overview of the current TQM 4.0 and suggests possible future research trends in the TQM field.
Czech name
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Czech description
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Classification
Type
J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2023
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Operations and Supply Chain Management
ISSN
1979-3561
e-ISSN
2579-9363
Volume of the periodical
16
Issue of the periodical within the volume
3
Country of publishing house
ID - INDONESIA
Number of pages
12
Pages from-to
311-322
UT code for WoS article
001111049400002
EID of the result in the Scopus database
2-s2.0-85174974579