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Total quality management 4.0 framework: present and future

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F23%3A63563598" target="_blank" >RIV/70883521:28120/23:63563598 - isvavai.cz</a>

  • Result on the web

    <a href="https://journal.oscm-forum.org/publication/article/total-quality-management-4.0-framework-present-and-future" target="_blank" >https://journal.oscm-forum.org/publication/article/total-quality-management-4.0-framework-present-and-future</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.31387/oscm0540391" target="_blank" >10.31387/oscm0540391</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    Total quality management 4.0 framework: present and future

  • Original language description

    Utilising socio-technical system theory, this study explores Total Quality Management 4.0 (TQM 4.0) framework on the integration of quality management principles and industry 4.0 tools. The systematic literature review technique was applied to 203 articles from the Web of Science database to establish a theoretical framework for TQM 4.0. After an in-depth analysis of twenty key papers, twenty-one indicators for TQM 4.0 practices are proposed. Using the Pareto analysis, thirteen of the most important are identified. The research also explores the five major pillars of TQM 4.0, including technical elements, social elements, smart organisation, smart factory, and smart product. The study thoroughly understands TQM 4.0 and its related trending topics by employing a bibliometric technique to examine the publications’ keywords. The result of bibliometric analysis shows that TQM 4.0 research addresses not only issues associated with Industry 4.0 techniques, such as big data, artificial intelligence, and machine learning but also digital transformation, sustainability, and quality culture. Especially organisational performance has been a relatively recent topic of interest to TQM 4.0 researchers. The study provides a TQM 4.0 framework for scholars to conduct additional research and for practitioners to implement the TQM 4.0 to gain long-term sustainability, as well as provides an overview of the current TQM 4.0 and suggests possible future research trends in the TQM field.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2023

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Operations and Supply Chain Management

  • ISSN

    1979-3561

  • e-ISSN

    2579-9363

  • Volume of the periodical

    16

  • Issue of the periodical within the volume

    3

  • Country of publishing house

    ID - INDONESIA

  • Number of pages

    12

  • Pages from-to

    311-322

  • UT code for WoS article

    001111049400002

  • EID of the result in the Scopus database

    2-s2.0-85174974579